Frequently Asked Questions

1. What is concierge counseling?

Answer: Concierge counseling is a personalized and flexible approach to therapy that caters to your unique needs and schedule. Unlike traditional counseling models, concierge services offer more accessibility, privacy, and tailored support, allowing you to receive high-quality mental health care at your convenience, whether through in-home visits, telehealth, or other avenues.

2. How is concierge counseling different from traditional counseling?

Answer: Concierge counseling differs from traditional counseling in several key ways:

Flexibility: Sessions can be scheduled outside of standard office hours, including evenings and weekends, to accommodate your busy lifestyle.

Personalized Care: You receive more individualized attention with a customized approach tailored to your specific needs and goals.

Exclusive Access: Enjoy direct access to your counselor, including phone or text support between sessions.

Privacy and Convenience: Services can be provided in the comfort of your own home, office, or another location of your choice, ensuring maximum privacy and convenience.

3. What types of services do you offer as part of your concierge counseling practice?

Answer: I offer a range of services designed to meet various mental health and wellness needs, including:

Individual counseling for personal growth and mental health issues.

Couples counseling to improve communication and resolve relationship challenges.

Family counseling to support family dynamics and foster better understanding.

Executive coaching for professionals looking to enhance leadership skills and manage stress.

Telehealth sessions for clients who prefer or need remote access to counseling.

In-home visits for a more personalized and convenient experience.

4. Who can benefit from concierge counseling?

Answer: Concierge counseling is ideal for individuals, couples, and families who value privacy, convenience, and a highly personalized approach to therapy. It is especially beneficial for busy professionals, high-profile individuals, and anyone seeking flexible scheduling options that fit into their demanding lives. 

Additionally, those who prefer therapy outside of traditional settings or want immediate and direct access to their counselor may find concierge services particularly advantageous.

5. How does scheduling work with concierge counseling?

Answer: Scheduling is highly flexible to accommodate your unique needs and preferences. Sessions can be booked during regular business hours or after hours as needed. I also offer telehealth options for remote sessions and can arrange in-home visits. To schedule a session, simply contact me directly via phone or email.

6. What should I expect during a concierge counseling session?

Answer: During a concierge counseling session, you can expect a warm, supportive, and non-judgmental environment where you feel heard and understood. Each session is tailored to your specific needs and goals, allowing for a more personalized and effective therapeutic experience. The setting of the session—whether in-person, at your home, or via telehealth—is designed to maximize your comfort and convenience.

7. How do I know if concierge counseling is right for me?

Answer: Concierge counseling is right for you if you are looking for a highly personalized, flexible, and discreet approach to therapy. If you have a busy schedule, value privacy, or are seeking a more tailored therapeutic experience that goes beyond the standard counseling model, concierge counseling could be an excellent fit. Feel free to schedule a free consultation to discuss your needs and see if concierge counseling aligns with your goals.

8. Is concierge counseling confidential?

Answer: Absolutely. Your privacy and confidentiality are my top priorities. All sessions are conducted in a secure, confidential manner, whether in person, in-home, or via telehealth. I adhere to strict ethical guidelines and HIPAA regulations to protect your personal information and ensure that all communication remains private.

9. What are the fees for concierge counseling services?

Answer: Fees for concierge counseling are $3,257 per month. Dr. Pounds is currently accepting a limited number of session-by-session clients.

10. What are your payment options?

Answer: I accept a variety of payment methods, including credit cards, cash, or check. Payment is due before the first session.

11.  How do I get started with concierge counseling?

Answer: Getting started is easy! Simply contact me via phone or email to schedule an initial consultation. During this consultation, we will discuss your needs, goals, and how concierge counseling can help you achieve them. I look forward to working with you!